What data will be processed by us?
When you make a reservation, we collect the data entered by you. We also record the surfing behavior of our visitors and the IP address. The data is stored on secure servers Hotel Kaap West or that of a third party. We will not combine this data with other personal data we have.
When you have your phone number, e-mail or other messages sent to us, we may retain those communications. Sometimes we will ask for your personal information relevant to the particular situation. This makes it possible to process your inquiries and respond to your requests. The data is stored on secure servers Hotel Kaap West or that of a third party. We never provide email addresses to third parties for commercial purposes.
We collect data for research to gain a better understanding of our customers so we can tailor our services accordingly. This website uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. You can reset your browser to refuse or to indicate all cookies when a cookie is being sent. However, it is possible that some features and services, on our and other websites may not function properly if the cookies are disabled in your browser. The information generated by the cookie about your use of the Website may be transferred to secure servers of Hotel Kaap West or that of a third party. We use this information to track how you use the website, compiling reports on the website activity and providing other services relating to website activity and internet usage.
As part of our quality control it is possible that telephone calls are recorded. These calls are used solely for internal purposes.
The benefit of a proper processing of the reservation it is necessary in some cases to provide your reservation information to our partners. These partners, including SiteMinder and directly to these partners affiliates, use your data only for the communication to the hotel on the reservation. Our partners are fully in line with the privacy policies of Hotel Kaap West and the laws in force.
This privacy statement is tailored to the use and capabilities of this site. Modifications and / or changes to this site could lead to changes in this privacy statement. It is therefore advisable to regularly check this privacy statement.
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